Privacy Policy

1. Data Controller

Owner: Wildgiraffes SL

Brand name: WILDGIRAFFES

Tax ID: B16419632

Email: info@wildgiraffes.es

Website: [www.wildgiraffes.com]

2. Purpose of Data Processing

Personal data collected through the website will be used for:

• Managing purchases of swimsuits, beachwear and accessories.
• Payment processing.
• Management of national and international shipments.
• Customer service and after-sales support.
• Return management.
• Sending commercial communications (with prior consent).
• Compliance with tax, accounting and legal obligations.
• Fraud prevention.

3. Data We Collect

We may process the following categories of data:

• Identification data (name and surname).
• Shipping and billing address.
• Email address.
• Telephone number.
• Payment information (processed through secure gateways).
• IP address.
• Browsing and behavioral data on the website.

4. Legal Basis

Processing is based on:

• The execution of the sales contract.
• The user’s consent.
• Compliance with legal obligations.
• Legitimate interest in improving services and preventing fraud.

5. International Sales

WILDGIRAFFES performs international shipments. When data is transferred outside the European Economic Area, the following guarantees will apply:

• Use of providers with appropriate safeguards.
• Standard contractual clauses approved by the European Commission.
• Payment platforms that comply with international security standards.

6. Data Retention

Data will be retained:

• While a contractual relationship exists.
• During the periods required by tax regulations.
• Until the user requests deletion when applicable.

7. Recipients

The following parties may access personal data:

• International transport companies.
• Payment gateways.
• Technology providers (hosting, Magento, email marketing).
• Tax and accounting advisors.
• Public authorities when legally required.

Data will not be sold to third parties.

8. User Rights

The user may exercise the following rights:

• Access
• Rectification
• Erasure
• Objection
• Restriction
• Data portability

By sending a request to: info@wildgiraffes.es

The user may also file a complaint with the competent authority such as the Spanish Data Protection Agency.

9. Security

WILDGIRAFFES applies appropriate technical and organizational measures, including:

• SSL certificate.
• Secure payment gateways.
• Access control.
• Protection against unauthorized access.

10. Changes

We reserve the right to modify this policy in order to adapt it to regulatory changes or service improvements.